Friday, July 23, 2004

Star Wars Galaxies  Logo Screesn - Amazingly poor customer service.

 
Check out the SWg forums, they are filled with people asking why they have to sit and stare at 2 logo screens every time the game starts, plus log in again, plus accept a licence screen EVERY TIME THEY PLAY.
Yet despite this demand from their customers:
1)Sony refuse to allow you to skip these logos, you have to wait for each one in turn, then press escape.
2)They actually banned me from their forums (remember im paying a monthly subscription for this) For criticising them for it.
So they lost another £15 a month or whatever.
what a bunch of fools. Listen to your customers, or they will go elsewhere. Its simple really.