Monday, March 29, 2004

Hey just sold 2 copies. hurrah!

CUSTOMER SERVICE? WHATS THAT
Just been trying to find out from my mortgage company if their insurance covers my new conservatory. 5 phonecalls later, numerous hold music and lots of inane requests for serial numbers I do't have, and I have learned NOTHING.
I've been passed between 3 companies, and still not got an answer. C&G tell me that they don't handle enquiries by email, I MUST phone them.
well fuck them.
I'll write a letter, its quicker and easier than listening to some patronising voice, and that way I'll have a response in writing.
email is SO efficient, any company not taking advantage of it to deal with its customers is stupid.

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