Retail stores for games suck.
I just bought Discworld noir for £5. superb. went to install it and it asks for CD3, fine except I only have 2 discs here. This sucks. If this was a shareware game I could redownload it. Worse still Ive emailed customer services and I KNOW it will be ignored. I think this is the last time I buy a computer game in a shop, its just not worth it.